CASE MANAGER, ACQUIRED BRAIN INJURY (ABI)

ABI Behaviour Therapy Partnership Program

One (1) Bargaining Unit, Permanent Full-Time position

 Monday-Friday 9:00am-5:00pm

Compensation: $28.54 hour

About Cota

If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from you!  

We provide a collaborative and inclusive work environment that emphasizes employee support, learning opportunities and excellence in our field. We offer flexible hours and employer-paid benefits for some classifications along with other perks and wellness activities. 

For 50 years, Cota has been supporting adults with mental health and cognitive challenges to live well within their community. We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives. 

To find out more about us and our programs/services and employee benefits please visit our website!

Role Overview  

The ABI Case Manager works as part of the Cota/ West Park Partnership Team providing short term Case Management assisting persons living with an ABI in the community.  The ABI Case Manager utilizes knowledge and skills in order to perform the following activities:

• Connecting/engaging with clients,
• Collaborating with the Behaviour Analyst in developing goal plans with the clients
• Teaching skills and compensatory strategies to assist clients in living with their ABI
• Supporting individual recovery and assisting clients to link with and/or apply to other clinical services and/or community programs as needed/desired. 

About the Team

The Cota/ West Park Healthcare Centre ABI Team is comprised of a Cota ABI Case Manager, West Park Healthcare Centre Behaviour Analyst, Cota Individual Support Worker and a Psychologist consultant.

The ABI BT Team works in alliance providing in-home consultation for clients, family and caregivers to help manage challenging behaviours following an ABI. 

Primary Responsibilities: 

• Conduct face-to-face assessments with service users at their locations including but not limited to home, shelters and hospitals.
• Interact directly with referral source, physicians, and other services involved in the service user’s care.
• Initiate services to service users at the point of intake to ensure that proper assessment and initial service response occurs.
• Develop care plans and establish goals with service users.
• Collaborate with other systems, organizations and individuals from courts, probation, short-term residential beds program, hospital and community to ensure a well-coordinated service system.
• Record service user status/progress using the appropriate electronic charting system.

The Successful Candidate Requires:

•  A combination of a post-secondary degree or diploma in Social work, Social Service Work, or related field, and one-year experience in community services supporting service users with  ABI and or Mental Health.
• Preference will be given to individuals holding a BSW/MSW or Neuroscience degree and or who have specialized education/training/ certification in the field of Acquired Brain Injury. For example: neuro-rehabilitation, cognitive interventions, neuropsychological assessment, principles of applied behavioral analysis, group facilitation, OBIA’s Brain Basics Training Program, or Level 1 or 2 certification, Behavioural Science Technology.

AND

• Sound clinical knowledge and understanding of the service user population and demonstrated ability to work independently and effectively with individuals with ABI, mental health, and complex needs.
• Knowledge of the principles of case management theory and practice using a service user- recovery oriented philosophy.
• Demonstrated ability to use problem-solving techniques to identify and assess service user needs and develop appropriate intervention strategies.
• Proven skills in working with challenging behaviors and high-risk environments.
• Demonstrated ability to effectively manage crisis or conflict situations and solid skills in de-escalating crisis situations.
• Knowledge of community services and resources specific to ABI.
• Excellent clinical judgment and decision-making skills, including a keen awareness of client-clinician boundary issues.
• Ability to function well in team environments and to act as a resource to colleagues. 
• Open to completing required training if needed.
• Proficient in MS Office.

Other Requirements and Working Conditions:

The ABI Case Manager is community based, working and supporting service user’s residing in the City of Toronto catchment.

• Conduct visits in the service users’ homes, hospital, hostels, and other community settings as well as virtually where required.
• Traveling to multiple locations between service user appointments within a course of a day.
• Be comfortable working with a broad range of service user groups.
• Must have access to a vehicle (Please note that access to a vehicle means owning, borrowing, or renting a vehicle. Alternatively, it can include using ride services such as Uber, cabs, and taxis at no cost to Cota).

Application Details

Please forward a cover letter and your current resume on or before October 25th , 2024 by 4:00 pm with the reference Job Posting EX307.

Cota's Values & Commitment

Cota's core values of Hope, Respect, Dedication, Collaboration, Accountability and Innovation are at centre of who we are and what we do.

As an equal opportunity employer, we remain dedicated to sustaining an experienced workforce that reflects Cota's commitment to recognising everyone's contributions, respect of everyone's dignity, unique experience and potentials.

Cota will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

Cota's Diversity Statement

Cota remains respectful of all protected rights in line with the grounds laid out by the Ontario Human Rights Code (OHRC). Cota is also strongly committed to diversity and especially welcomes applications from racialized persons/persons of colour, women, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of our hiring process, you may be asked to complete demographic survey. This survey is voluntary and any information provided shall remain anonymous and confidential, only being used for the purpose of workforce reporting.

Cota's Accessibility Statement

Cota is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants with disabilities. For any recruitment related accommodation needs and/or requests please contact the HR Department via email to hr_recruitment@cotainspires.ca

Additional Information:

Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.

Scent Free: Cota encourages a scent-free environment. Any staff or visitor attending any of our sites should please refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) 

We would like to thank all those that apply; however, due to high volumes of interests, only those selected for an interview will be contacted.

Thank you, Cota's HR Department.