Individual Support Worker

Job No: EX233
Location: Toronto, ON

 

INDIVIDUAL SUPPORT WORKER- ABI - Acquired Brain Injury

North York Integrated Service Team - IST

One (1) Bargaining Unit, Temporary Full-Time Position

Monday-Friday: 9:00am-5:00pm

 

About Cota

If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from you!  

We provide a collaborative and inclusive work environment that emphasizes employee support, learning opportunities and excellence in our field. We offer flexible hours and employer-paid benefits for some classifications along with other perks and wellness activities. 

For 50 years, Cota has been supporting adults with mental health and cognitive challenges to live well within their community. We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives. 

To find out more about us and our programs/services and employee benefits please visit our website!

Role Overview

The Individual Support Worker (ISW) provide individualized training, coaching and support to clients in order to help them to learn skills that will increase their independence in the community. For example, the ISW may help clients to learn any of the following skills: laundry, personal care skills, public transit, household maintenance, cooking skills, budgeting skills and social skills. The ISW will provide support to clients in their homes and community settings in North York.

About the Team

The NY-IST Team is an interdisciplinary team of professionals that supports people with an Acquired Brain Injury, Developmental Delay, Mental Health and Psycho-geriatric clients as well as their families. The team is composed of professionals who work as one team to support the complex healthcare needs of this client population, their families and caregivers.  

Primary Responsibilities:

  • Provides individualized training, coaching and support to service users with acquired brain injuries and behavioural management goals in order to help them learn skills that will increase their independence in the community. For example, the ISW may help clients to learn any of the following skills; laundry, personal care skills, public transit, household maintenance, cooking, budgeting and social skills while integrating the behavioral. 
  • Provides support to clients in their home and community settings. 
  • Assists service users achieve personalized SMART (Specific, Measurable, Achievable, Realistic, Timely) recovery goals. 
  • Promotes service user's skill development and independence. 
  • Understands and works towards the need for continued involvement with any client, which may need to be carefully reviewed on a regular basis to promote the greatest degree of independence. 

The Successful Candidate Requires:

  • Post-secondary degree or diploma related to human services (e.g. Social Service Worker, Bachelor of Social Work, Developmental Social Worker, Psychology, Sociology, etc.) is preferred. As a minimum, the successful candidate must have a High School Diploma and certification as a PSW.
  • Relevant experience in supporting clients with special needs, physical and/or cognitive disabilities, mental health and or addiction issues. 
  • Valid Crisis Prevention (CPI), First Aid/CPR, and ASIST certificates preferred. 
  • Ability to work in partnership with clients.  
  • Knowledge/sensitivity of the issues affecting people in the target group (e.g. acquired brain injury, mental health, poverty, unemployment, stigma, isolation).
  • Demonstrated client-centered and customer focus approach.
  • Ability to lift 10-25 lbs. (e.g. when demonstrating grocery/ laundry skills).
  • Computer competent (MS Word, E-mail, Internet).
  • Ability to work independently and as a member of a team. 
  • Ability to prioritize needs and organize work efficiently. 
  • Ability to problem solve and make recommendations to resolve issues. 
  • Excellent oral and written communication skills. 
  • Ability to identify client risk factors and coordinate appropriate follow-up.  
  • Respectful and aware of client-worker boundaries.
  • Awareness of safety issues with client.

Other Requirements and Working conditions:

  • Be available to work day and evening.
  • Significant travel within GTA is necessary.
  • Searching for clients in unconventional area.
  • Must have access to a vehicle. 

Application Details

 Please forward a cover letter and your current resume on or before May 7th, 2024 by 4:00 pm with the reference EX233

Cota's Values & Commitment

Cota's core values of Hope, Respect, Dedication, Equity, Collaboration and Innovation are at centre of who we are and what we do.

As an equal opportunity employer, we remain dedicated to sustaining an experienced workforce that reflects Cota's commitment to recognizing everyone's contributions, respect of everyone's dignity, unique experience and potentials.

Cota will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

Cota's Diversity Statement

Cota remains respectful of all protected rights in line with the grounds laid out by the Ontario Human Rights Code (OHRC). Cota is also strongly committed to diversity and especially welcomes applications from racialized persons/persons of colour, women, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of our hiring process, you may be asked to complete demographic survey. This survey is voluntary and any information provided shall remain anonymous and confidential, only being used for the purpose of workforce reporting.

Cota's Accessibility Statement

Cota is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants with disabilities. For any recruitment related accommodation needs and/or requests please contact the HR Department via email to humanressources@cotainspires.ca

Additional Information:

Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.

Accommodation: Cota is an equal opportunity employer and strives to ensure that its recruitment and selection processes meets the needs of all persons with disabilities. As such, Cota will provide reasonable accommodation for any applicant, as requested during the recruitment process. For any recruitment related accommodation needs and/or requests please contact the HR Department via humanresources@cotainspires.ca

Cota values diversity: We welcome applications by qualified candidates from equity-deserving groups, including people with disabilities, Indigenous and racialized people, and queer, trans and gender non-conforming people.

Scent Free: Cota encourages a scent-free environment. Any staff or visitor attending any of our sites should please refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) 

We would like to thank all those that apply; however, due to high volumes of interests, only those selected for an interview will be contacted.

Thank you, Cota's HR Department.

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Privacy Acknowledgment

Cota is collecting personal information from you as part of the recruitment and selection process. Cota recognizes the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.


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About Cota Health

COTA Health (Cota) is an accredited, not-for-profit, community-based organization that has been supporting adults with mental health and cognitive challenges to live well within their communities for over 45 years. We provide person-centred supports that assist individuals to find inspiration and hope in their inherent strengths and support them to pursue meaningful change in their lives, as they define it. Cota also works collaboratively with our funders, our partners and other stakeholders, across the provincial health and social service systems, to inspire positive change in the way that services are delivered to individuals living with mental health and cognitive challenges.
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