CASE MANAGER, ADDICTIONS SPECIALIST

Toronto West Integrated Service Team -TWIST

One (1) Bargaining Unit, Full-Time Position

Monday-Friday (9:00am-5:00pm)

About Cota

If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from you!  

We provide a collaborative and inclusive work environment that emphasizes employee support, learning opportunities and excellence in our field. We offer flexible hours and employer-paid benefits for some classifications along with other perks and wellness activities. 

For 50 years, Cota has been supporting adults with mental health and cognitive challenges to live well within their community. We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives. 

To find out more about us and our programs/services and employee benefits please visit our website!

Role overview

The Case Manager - Addictions Specialist is a dynamic and innovative position. The incumbent will deliver recovery oriented, client and family centered, and comprehensive services to meet client needs, ensures client safety and works within a quality improvement framework to identify opportunities for enhancing quality and quantitative outcomes of the services.

About the Team

The Toronto West Integrated Service Team (TWIST) is presently seeking one (1) experienced, dynamic and motivated Case Manager to join our interdisciplinary program. This team is comprised of Case Managers who have expertise in Acquired Brain Injuries, Mental Health, Mental Health & Justice, Dual Diagnosis, Geriatric Mental Health, Homelessness, Addictions and Nursing.

Primary Responsibilities

• Initiate services to clients at the point of intake to ensure that proper assessment and initial service response occurs.
• Have excellent knowledge of community resources and/or demonstrated ability to search for applicable resources/information.
• Develop coordinated care plans with/for clients and complete the Ontario Common Assessment of Need (OCAN) and other assessments as required.
• Collaborate with other systems, organizations and individuals from courts, probations, short-term residential beds programs, hospitals and communities to ensure a well-coordinated service system.
• Record client status/progress using the appropriate documentation system.

The Successful Candidate Requires:

• A minimum of Bachelor’s degree in a relevant discipline (i.e. Psychology, Social Work, Health Science, etc.),

AND

Post-graduate certificate or diploma in Addictions from an accredited educational institution required.

• Minimum of one-year experience in a position identified as Addictions Specialist or working with people living with concurrent disorders (addiction and serious mental illness).
• Extensive knowledge of community services and resources relevant to addictions.
• Experience, alignment and commitment to harm reduction.
• Knowledge of substance use interventions.
• Proven ability to develop and implement integrated recovery goal plans related to relapse prevention and harm reduction in collaboration with other involved service providers.
• Knowledge of principles of case management theory and practice using a client-centred and mental health recovery philosophy.
• Knowledge and understanding of the client population and an ability to work effectively with people living with concurrent disorders.
• Demonstrated ability to use problem-solving techniques to identify and assess client need and develop appropriate intervention strategies.
• Excellent clinical judgement and decision-making skills including a keen awareness of participant-clinician boundary issues.
• Excellent knowledge of community resources and/or demonstrated ability to search for applicable resources/information.
• Comfortable working in various settings such as hospitals, clinics, shelters, client’s homes, and public establishments.

Working Conditions and Other Requirements:

• Conduct visits in the Service Users' homes, hostels, hospitals and other community settings working in sometimes difficult conditions, including hoarding and pest infestations.
• Comfortable working with a broad range of Service Users groups.
• Have Access to Vehicle.

Application Details: 

Please forward a cover letter and your current resume on or before April 11th, 2024 by 4:00 pm with the reference Job Posting EX222. 

Cota's Values & Commitment

Cota's core values of Hope, Respect, Dedication, Equity, Collaboration and Innovation are at centre of who we are and what we do.

As an equal opportunity employer, we remain dedicated to sustaining an experienced workforce that reflects Cota's commitment to recognizing everyone's contributions, respect of everyone's dignity, unique experience and potentials.

Cota will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

Cota's Diversity Statement

Cota remains respectful of all protected rights in line with the grounds laid out by the Ontario Human Rights Code (OHRC). Cota is also strongly committed to diversity and especially welcomes applications from racialized persons/persons of colour, women, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of our hiring process, you may be asked to complete demographic survey. This survey is voluntary and any information provided shall remain anonymous and confidential, only being used for the purpose of workforce reporting.

Cota's Accessibility Statement

Cota is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants with disabilities. For any recruitment related accommodation needs and/or requests please contact the HR Department via email to humanressources@cotainspires.ca

Additional Information:

Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.

Accommodation: Cota is an equal opportunity employer and strives to ensure that its recruitment and selection processes meets the needs of all persons with disabilities. As such, Cota will provide reasonable accommodation for any applicant, as requested during the recruitment process. For any recruitment related accommodation needs and/or requests please contact the HR Department via humanresources@cotainspires.ca

Cota values diversity: We welcome applications by qualified candidates from equity-deserving groups, including people with disabilities, Indigenous and racialized people, and queer, trans and gender non-conforming people.

Scent Free: Cota encourages a scent-free environment. Any staff or visitor attending any of our sites should please refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) 

We would like to thank all those that apply; however, due to high volumes of interests, only those selected for an interview will be contacted.

Thank you, Cota's HR Department.