Case Manager, Mental Health

Focus Team 

One (1) Bargaining Unit, Permanent Full-Time Position

Monday-Friday: 8:00am-4:00pm, Evenings and  Weekends 

About Cota

If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from you!  

We provide a collaborative and inclusive work environment that emphasizes employee support, learning opportunities and excellence in our field. We offer flexible hours and employer-paid benefits for some classifications along with other perks and wellness activities. 

For 50 years, Cota has been supporting adults with mental health and cognitive challenges to live well within their community. We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives. 

To find out more about us and our programs/services and employee benefits please visit our website!

Role overview

We are seeking Mental Health Case Manager in a Focus Team who will be completing a comprehensive mental health and physical health assessment of the nature of each client’s unique goals and needs through collaborative engagement with each client and their respective support networks.

About the Team 

The Focus is an innovative partnership program between St. Michael’s Hospital Mental Health Service and Cota.  The Focus will rely on an interdisciplinary team approach to provide a continuum of integrated intensive case management (ICM) and Assertive Community Treatment services to meet the needs of clients with mental health and complex care needs in the Mid-East Toronto Health Link.  Services to clients of the ISCT will be organized to allow for flexibility of movement between levels/intensity of services (Intensive Case Management and ACT) while ensuring continuity of care for clients.

Primary Responsibilities:

• Contribute to the development of comprehensive client-centered assessments and treatment plans.
• Develop collaborative, supportive and therapeutic relationships with clients.
• Completing a comprehensive mental health and physical health assessment of the nature of each client’s unique goals and needs through collaborative engagement with each client and their respective support networks.
• Provide case management functions: support, guidance, linking and assistance to clients in relation to the development of personalized Client Safety Plans, Recovery/Goal Plans, Ontario Common Assessment of Need (OCAN) and other assessments as required.
• Provide health education to clients and team to promote health and well being.
• Provide direct practical support, coaching and counsel to clients in their pursuit of identified goals and needs.
• Provide education, information and support to promote hope and the pursuit of personal recovery.
• Work collaboratively as a member of the inter-professional team.
• Assist clients with emergency and/or crisis needs as required/appropriate.
• The Case Manager, Mental Health will also assume responsibilities for coordinating and/or facilitating client group sessions.

The Successful Candidate Requires:

•  A combination of a BSW, MSW or other regulated health care professional designation and a minimum of one (1) year addictions experience, OR
• A combination of a post-secondary degree/diploma with four (4) years addictions experience experience in the delivery of mental health services.
• Preference will be given to individuals who have pursued specialized education/training/certification in the field of mental health, for example: principles of recovery oriented practice, certificate in Mental Health Case Management, ASIST, group facilitation, trauma informed counselling, mindfulness based counselling.

Other Requirements and Working Conditions: 

• Conduct visits in the clients’ homes, hostels, hospitals and other community settings working in sometimes difficult conditions, including hoarding and pest infestations.
•  Be comfortable working with a broad range of client groups.
• Work rotating day, evening and weekend shifts.
• This position is 8:00am - 4:00pm with weekends and on call overnight.
• Have access to a vehicle.

Application Details: 

Please forward a cover letter and your current resume on or before April 4th, 2024 by 4:00 pm with the reference Job Posting EX214. 

Cota's Values & Commitment

Cota's core values of Hope, Respect, Dedication, Equity, Collaboration and Innovation are at centre of who we are and what we do.

As an equal opportunity employer, we remain dedicated to sustaining an experienced workforce that reflects Cota's commitment to recognising everyone's contributions, respect of everyone's dignity, unique experience and potentials.

Cota will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

Cota's Diversity Statement

Cota remains respectful of all protected 7rights in line with the grounds laid out by the Ontario Human Rights Code (OHRC). Cota is also strongly committed to diversity and especially welcomes applications from racialized persons/persons of colour, women, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of our hiring process, you may be asked to complete demographic survey. This survey is voluntary and any information provided shall remain anonymous and confidential, only being used for the purpose of workforce reporting.

Cota's Accessibility Statement

Cota is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants with disabilities. For any recruitment related accommodation needs and/or requests please contact the HR Department via email to humanressources@cotainspires.ca

Additional Information:

Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.

Scent Free: Cota encourages a scent-free environment. Any staff or visitor attending any of our sites should please refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) 

We would like to thank all those that apply; however, due to high volumes of interests, only those selected for an interview will be contacted.

Thank you, Cota's HR Department.