PERSONAL SUPPORT SERVICE WORKER-PSSW

Modular Housing, 321 Dovercourt 

One (1) Bargaining Unit, Permanent Part-Time position

Saturday-Sunday (9:00pm-5:00pm)

About Cota

If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from you!  

We provide a collaborative and inclusive work environment that emphasizes employee support, learning opportunities and excellence in our field. We offer flexible hours and employer-paid benefits for some classifications along with other perks and wellness activities. 

For 50 years, Cota has been supporting adults with mental health and cognitive challenges to live well within their community. We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives. 

To find out more about us and our programs/services and employee benefits please visit our website!

Role Overview

The Personal Support Service Worker provides tenants with assistance in the areas of personal care, routine activities of daily living (e.g., cleaning, cooking, bathing, laundry, etc.) and supports with pest control preparation (as needed), while providing social and emotional support for tenants residing in the modular home. All activities are performed in a supportive manner to encourage the development of each tenant’s personal ability and independence.

About the Team

We require an experienced Personal Support Service Worker to work as a team member in our Modular Housing program at 321 Dovercourt Road. This site is a part of the City’s Phase 1 Modular Housing Initiative. This site provides permanent affordable housing with supports to people who are exiting chronic homelessness.

Each tenant has a bachelor apartment within the building, access to a meal program offered by the Property Management program TNG (The Neighborhood Group), and onsite support provided by Cota's supportive housing team. Our comprehensive approach to supportive housing has the potential to significantly enhance the tenants' quality of life and promote their overall wellness.

Primary Responsibilities:

• Assist with the development of client’s support/goal plans. 
• Directly support clients on Activities of Daily Living (ADLs) such as: personal hygiene routines, laundry routines, maintaining and/or cleaning client’s rooms, support clients with their medication administration, and assisted daily living as identified by the Supervisor and/or Team.
• Support the maintenance of a safe/clean environment.
• Coordinate and support other activities with the team, including planned outings and group activities
• Documentation and data entry.
• Participate in team meetings and provide input and ideas for improving services, efficiencies and ongoing program planning.

The Successful Candidate Requires: 

• A minimum of High School Diploma required as well as certification as a PSW or Health Care Aide.
• Experience working with clients with an intellectual and/or developmental disabilities, as well as behavioral challenges.
• Ability to provide personal care (i.e. toileting, bathing, safe lifts and transfers) and other activities of daily living and household management (i.e. cooking, cleaning, assisting with laundry, grocery shopping, guiding them around the community).
• Ability to lift 10-25 lbs.
• Demonstrated understanding of ABI symptoms and strategies.
• Good interpersonal and communication skills (verbal and written).
• Basic computer literacy including but not limited to Microsoft Word, E-mail, Internet.
• Ability to exercise good judgment
• Ability to work independently and within the team setting.
• Effective communication skills to interact with team, case managers, program manager, etc.
• Excellent client service approach.
• Sensitive to challenges experienced by marginalized groups such as poverty, mental health, Acquired Brain Injury, and accessibility issues.
• Valid Crisis Prevention and Intervention Certificate (CPI), First Aid/CPR Certificate, ASIST and Safe Food Handling Certificate preferred. 

Other Requirements and Working Conditions:

• Availability to work day, evening and weekend shifts.

Application Details:

Please forward a cover letter and your current resume on or before April 3rd, 2024 by 4:00 pm with the reference EX213. 

Cota's Values & Commitment

Cota's core values of Hope, Respect, Dedication, Equity, Collaboration and Innovation are at centre of who we are and what we do.

As an equal opportunity employer, we remain dedicated to  sustaining an experienced workforce that reflects Cota's commitment to recognising everyone's contributions, respect of everyone's dignity, unique experience and potentials.

Cota will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

Cota's Diversity Statement

Cota remains respectful of all protected rights in line with the grounds laid out by the Ontario Human Rights Code (OHRC). Cota is also strongly committed to diversity and especially welcomes applications from racialized persons/persons of colour, women, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of our hiring process, you may be asked to complete demographic survey. This survey is voluntary and any information provided shall remain anonymous and confidential, only being used for the purpose of workforce reporting.

Cota's Accessibility Statement

Cota is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our entire hiring process as accessible as possible and provide accommodations as required for applicants with disabilities. For any recruitment related accommodation needs and/or requests please contact the HR Department via email to humanressources@cotainspires.ca

Additional Information:

Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.

Scent Free: Cota encourages a scent-free environment. Any staff or visitor attending any of our sites should please refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) 

We would like to thank all those that apply; however, due to high volumes of interests, only those selected for an interview will be contacted.

Thank you, Cota's HR Department.